Workplace Human Relations

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human relations - information & articles


» Workplace opinion surveys

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how effective human relations in the workplace assists governance

If an organization's strategic plan is the body of the organization, and if its guiding principles are its soul, then the relations between and among it employees, members, leadership - and indeed all stakeholders - is the heart of the organization.

If an organization's employees do not join in working collaboratively to realize the vision of an organization, they cannot be expected to contribute their maximum effort and work efficiently to reach its goals and objectives.

If the relations between directors, managers and non-managerial employees is poor, teamwork and cohesive leadership will suffer and once again, an organization's ability to reach its goals and objectives within the time frame specified will be compromised.

If an organization does not keep a check on the evolving needs of its clients or members, it will soon become redundant and vulnerable to other organizations that will step in to fill the need.

Surveys and needs assessment keep a check on the pulse of an organization. They are, however, a means to an end and not an end in themselves. They are one of many ways to establish a two-way communications channel between the leadership and workers. They are only as useful as the manner in which they are designed and used. They work best when they are designed and used for constructive purposes and for building better human relations.

Effective and positive human relations between and among everyone involved in the functioning of the organization are essential for an organization to work efficiently and productively, in its ability to meet its goals and objectives, and in realizing its vision.

Heritage Institute's Services

The Heritage Institute's services include:

  • Advisory & consultation services
  • Facilitation
  • Training


  • Employee & general surveys
  • Team building
  • Needs assessments
  • Community involvement & consultation

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Treat people as if they are what they ought to be, And you help them become
what they are capable of being

Elbert Hubbard, 1856 - 1915